Orders in the continental USA ship via FedEx ground unless Two Day shipping option was chosen at checkout for an additional fee. SM PASS INSIDER accounts receive Free Standard Shipping while SM Pass VIP, SUPERSTAR and ICON receive Free 2-Day Shipping on orders over $50 plus free in store return. Preorders and Backorders ship Standard. Due to nationwide shipping volume, you may experience a delay. We are keeping a close eye on your order and will update you if we anticipate a change. We appreciate your patience. See Shipping Policy.