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Expedited orders must be placed by 1PM ET to ship the same day.

13 articles
Billing & Shipping

Check out more details about our Billing and Shipping procedures.

11 articles
SM PASS Program

Members get exclusive offers, rewards and even early access to new products.

18 articles

Returns have never been easier! Check it out!

2 categories
Promo Terms & Conditions

Find out more about our current promotions

3 articles
Gift Cards

The Steve Madden Gift Card is always the perfect gift. Gift cards may be purchased and used at our Steve Madden retail stores (only stores in the USA excluding Colorado, Utah and Savannah, GA locations)

4 articles
Privacy and tech support

We respect your privacy and are committed to taking reasonable steps towards protecting your privacy online and managing your information responsibly.

6 articles
Join SM Squad

Rock your favorite styles and looks on TikTok, Instagram and YouTube.

7 articles

A space to buy and sell pre-loved Steve Madden shoes, accessories, & apparel.

3 articles

Contact Us

  • Contact Us
    Contact us at: [email protected]
  • Chat
    We're available on chat 7 days a week, 9am to 10pm ET.
    • Call
      We're available 7 days a week, 9am to 10pm ET.
      • +1 888 762 3336