Check out more details about our Billing and Shipping procedures.
We accept Visa, MasterCard, American Express, Discover, JCB, Diners Club, PayPal, Apple Pay, ShopPay and Cash App Pay. We also offer AfterPay, Klarna and ShopPay Installments which are installment payment plan options. We do an authorization when the
AfterPay, Klarna and ShopPay Installments are services that allow you to pay for your order with 4 equal payments made every 2 weeks, interest free. To use Afterpay, Klarna or ShopPay Installments simply shop as usual and proceed to checkout and then
No, Gift Cards can only be used at Steve Madden retail stores (excluding our Colorado, Utah and Savannah, GA stores).
No, Store Credits cannot be used on SteveMadden.com or for phone orders. They may only be redeemed in Steve Madden Stores. Please click here to find the store nearest you.
We are required to charge sales tax in Arizona, California, Connecticut, District of Columbia, Florida, Georgia, Illinois, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Penn
Orders in the continental USA ship via FedEx ground, OnTrac or Airterra unless Two Day or Next Day shipping options were chosen at checkout for an additional fee. SM PASS INSIDER accounts receive Free Standard Shipping while SM Pass VIP, SUPERSTAR an
Shipping within the continental USA is a flat fee of $8.95 per order. Express shipping options are available only in the continental USA for Two Day delivery at $18 per order or Next Day for $30 per order. Express Shipping orders must be placed by 1:
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. Most orders are shipped the next business day after they are placed. We use FedEx/OnTrac/Airterra for a
No, we cannot ship to P.O. Boxes. We ship everything via FedEx/OnTrac/Airterra and need a street address for delivery.
We offer shipping to Puerto Rico, US Virgin Islands, Guam and Military bases. Your order will ship via FedEx from our facilities to our international shipping station in Connecticut where the merchandise will be inspected and then reshipped out of th
At this time we can only have one shipping address per order. However, you may place multiple orders.
Cash App Pay is a fast and simple payment method that allows Cash App customers to pay for purchases either by scanning a simple QR code or by tapping Cash App Pay at checkout to be redirected to Cash App. Cash App Pay is only available when you shop
1. Select Cash App Pay as your payment method during checkout. 2. Hold your mobile phone camera or Cash App’s QR scanner over the QR code generated on your desktop to scan it. 3. Follow the prompts on your mobile device to complete the transaction.
1. Select Cash App Pay as your payment method during checkout. 2. You will be redirected to Cash App. 3. Follow the prompts on your mobile device to complete the transaction.
Unfortunately, Cash App Pay is not yet available in Steve Madden stores.
Cash App Pay will first attempt to debit the customer’s stored balance. If the balance doesn’t cover the transaction total, 100% will be charged to a linked debit card.
