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Privacy and tech support

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We respect your privacy and are committed to taking reasonable steps towards protecting your privacy online and managing your information responsibly.

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Is it safe to use my credit card?

Yes, shopping at SteveMadden.com is safe.

Why is SteveMadden.com so safe?

Steve Madden.com protects the security of your online transaction by taking advantage of Secure Sockets Layer (SSL) technology. SteveMadden.com uses digital certificates provided by Thawte, which are required for SSL, the industry standard for encryp

Where can I learn more about your Privacy Policy?

Please read our Privacy Policy.

What browser works best with the SteveMadden.com site?

SteveMadden.com is currently optimized for FireFox 23.0.1 and Internet Explorer 10 browsers and above, with a screen resolution set to 1280X1024. Javascript and Cookies must be enabled. Please see your browser's help section for more information.

How can I unsubscribe from emails?

At the bottom of all promo emails we send there is an unsubscribe link. Please follow the link and allow up to 5 business days for your request to be reflect. You may receive other promotional emails during this time.

How can I close/deactivate my account?

Please reach out to Customer Service via email at [email protected] and our team will help you with your request.